Sale & Clearance

All stock sale and clearance purchases are final.

We do not offer returns, refunded or exchanges on sale items.

Made To Order

We do not offer returns or refunds on Made To Order products. All Made To Order products noted within the listing on our site along with the return policy.

Faulty items

You are entitled to a full refund up to 30 days after receiving your item/s if the garment is faulty. Any item/s with faults caused by customer negligence, such as, but not limited to, pulls or marks from wear, or not following care instructions, we will not be held responsible. Only manufacturing faults will be considered. 

The postage of the item/s will be refunded on return of the garment. 

Please contact us via email hello@lielle.co.uk, please provide your order number, full name along with as much information as you can regarding your faulty item/s, including images where possible so we can best advise and resolve as quickly as possible. Please allow 2-3 working days for a response.